Guide for Foreigners

Stuck Without a Japanese Phone Number: Why Foreign Residents Should Get a SIM Contract First

You just arrived in Japan.

You bought a data-only SIM at the airport, and the internet works.

“I’m all set now,” you think. Right? Yeah.

But a few days later, you get stuck.


”The internet works” and “I can live in Japan” are different things

A data-only SIM just connects you to the internet.

Life in Japan calls for plenty of things beyond an internet connection.

What many of these ask for is a phone number, plus an SMS (text message) sent to that number.


What is SMS verification?

When you register or log in, a numeric verification code is sent to your phone number.

You type it into the screen, and that confirms “yes, this is really your phone.”

In Japan, a lot of services use this method.

Here’s where the type of SIM becomes a problem.

Data-only SIMs and tourist eSIMs often have no phone number, or can’t receive SMS.

If you can’t receive SMS, the code never arrives, and your registration doesn’t go through.


The classic “stuck” pattern

This is how it usually goes.

  1. You buy a data-only SIM on arrival
  2. You try to register for LINE and the verification code doesn’t arrive
  3. You try to do bank paperwork and they ask for a Japanese mobile number
  4. Your workplace or real estate agent says “we’ll contact you by phone” and you have no number

Each one is small, but piled together, they bring your life to a halt.


What to get first

Here’s the conclusion. Get a SIM with a Japanese phone number that supports voice calls.

What you generally need for the contract is these three things.

  1. Residence Card (在留カード) (as proof of identity)
  2. A payment method (a credit card, or a debit card or bank transfer, etc.)
  3. A smartphone

With Rakuten Mobile, domestic calls through the Rakuten Link app are free, and you get both a phone number and SMS. For people without a credit card, we’ve put together a separate article.

Application requirements and procedures can change, so check the official page for the final word.


Summary

Don’t relax just because “the internet works.”

A phone number is your entry ticket to living in Japan.

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これは楽天グループの従業員向けに用意されている紹介リンクです。特典は一般の紹介より1,000ポイント多くなります。料金プランや契約の内容は通常の申し込みと同じです。特典の内容・条件は時期により変わるため、申し込み前にリンク先の公式ページでご確認ください。

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This article contains affiliate advertising. If you apply for a product or service through links on this site, we may receive compensation from partner companies. Additionally, the operator is an employee of Rakuten Group and may receive compensation through an employee referral program. Article content and evaluations are based on the operator's actual experience and research, regardless of advertising. For details, see the Disclaimer & Affiliate Disclosure. Disclaimer & Affiliate Disclosure

This article contains machine translation. For official terms, please refer to the multilingual pages on the official Rakuten Mobile website.

If you have concerns about Rakuten Mobile's coverage area or signal conditions, you can inquire through the official signal improvement survey request form .

ABOUT THE AUTHOR
若手社会人日記

Rakuten Group Employee, Age 25

Rakuten employee helping foreign residents sign up for Rakuten Mobile. Free support via Facebook DM.

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